Setting the stage for an optimal user experience

Setting the stage for an optimal user experience

4-minute read Snapshot Our client, a global technology provider, had set a goal to redesign their licensing website—but first, they wanted to make sure they understood their customers, the journey through the licensing process, and how their user experiences stacked...
Gaining control of enterprise customer data

Gaining control of enterprise customer data

We created a vision of how to handle this SaaS provider’s enterprise customer data—and built a detailed plan for achieving it. At a glance For a large SaaS provider, lack of a single source of truth for enterprise customers hindered them from capitalizing on...